Total Comfort Club
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Your Home is an Investment. Let’s Protect It Together.
Alberta winters are notoriously brutal on heating systems, and sudden spring thaws can put unexpected stress on your plumbing. As a locally owned and operated business, Total Plumbing & Heating knows exactly what your home goes through.
Regular maintenance isn't just about avoiding a breakdown; it’s about keeping your manufacturer warranties valid, lowering your monthly energy bills, and ensuring your family’s air and water are clean and safe. When you join the Total Comfort Club, you aren't just buying a service plan—you're partnering with licensed, local experts who care about your comfort.
Memberships Benefits
Priority Scheduling Status
Skip the standard queue. When extreme sub-zero weather strikes, our members are prioritized to get heating restored fast.
$0 Diagnostic & Service Fees
No surprise fees just to look at a broken system. Diagnostic call fees are completely covered under your active membership plan.
10% Off Parts & Services
If repairs or component replacements are needed, you automatically receive a 10% discount off our flat-rate structure.
Equipment Replacement Discounts
Earn exclusive loyalty savings towards purchasing brand new HVAC equipment when it is time to upgrade.
Membership plan
Total Comfort
$11.99 / month
- 1 HVAC inspection/tune-up included per year
- $0 diagnostic fees
- Discounts on new equipment
- Annual HVAC tune-up/inspection
Total Comfort Plus
$16.99 / month
- Included repair coverage toward qualifying repairs up to $1,000
- $0 diagnostic fees
- 10% off parts & services
- Discounts on new equipment
- Priority service
Total Peace of Mind
$23.99 / month
- Priority service
- Included repair coverage toward qualifying repairs up to $1,000
- 1 HVAC inspection/tune-up included per year
- $0 diagnostic fees
- 10% off parts & services
- Discounts on new equipment
Preventative Care Is the Best Insurance Policy for Your Home
As a local team serving Alberta, we understand the tremendous stress extreme seasonal shifts place on residential equipment. A membership does not just guard against standard part failures; it actively preserves manufacturer warranties, enhances energy efficiency, and stops catastrophic breakdowns before they happen. Rest easy knowing your home’s air and mechanical systems are optimized by certified professionals who prioritize your safety.
View Membership AgreementFAQs
The Total Comfort Club is our membership program designed to help homeowners reduce unexpected repair costs, keep their heating and cooling systems running efficiently, and receive priority service when they need us most.
Members receive maintenance benefits, service discounts, and access to repair coverage options depending on the plan selected.
Most homeowners don't think about their heating and cooling equipment until something breaks.
The Total Comfort Club helps you:
- Reduce unexpected repair costs
- Keep your equipment operating efficiently
- Receive priority scheduling
- Eliminate diagnostic fees
- Save money on repairs and future equipment purchases
- Stay on top of recommended maintenance
Think of it as a maintenance and protection plan for your home's heating and cooling systems.
Total Comfort
Our maintenance-focused plan.
Includes:
- Annual HVAC inspection and tune-up
- $0 diagnostic fees
- 10% off parts and services
- Discounts on new equipment
Total Comfort Plus
Our protection plan.
Includes:
- Everything in Total Comfort
- Repair coverage up to $1,000
- Priority service
Total Peace of Mind
Our most comprehensive plan.
Includes:
- Annual HVAC inspection and tune-up
- Repair coverage up to $1,000
- $0 diagnostic fees
- Priority service
- 10% off parts and services
- Discounts on new equipment
Most residential HVAC equipment can be enrolled, including:
- Furnaces
- Air conditioners
- Heat pumps
- Other eligible residential heating and cooling equipment
Our team will confirm equipment eligibility during enrollment.
Yes.
Additional equipment can be added to your membership for a reduced monthly rate. This is common for homes with both a furnace and an air conditioner.
Yes.
Your manufacturer warranty remains in place. Membership benefits work alongside any applicable warranty coverage.
As a member, you'll receive priority service and the benefits included with your selected plan.
Depending on your membership level, this may include waived diagnostic fees, discounted repairs, and qualifying repair coverage.
Memberships are intended to help with normal equipment maintenance and qualifying repairs.
Coverage does not include damage caused by:
- Flooding
- Fire
- Freezing
- Power surges
- Neglect
- Abuse
- Unauthorized modifications
- Other exclusions outlined in the membership agreement
If you ever have questions about a specific repair, our team will review it with you before any work is completed.
Yes.
Plans that include maintenance provide annual inspections and tune-ups to help identify issues before they become expensive repairs.
Maintenance visits are scheduled based on seasonal demand and technician availability.
Members receive preferred scheduling over non-members whenever possible.
While emergency demand can affect scheduling, members move to the front of the line whenever practical.
Yes.
Members receive discounts on qualifying repairs, services, and future equipment purchases based on their selected plan.
Your technician or comfort advisor will review your membership options with you.
From time to time, promotional offers may be available that include membership benefits with qualifying equipment purchases.
Memberships are tied to the service address and equipment enrolled in the program.
If you move, your current membership will be cancelled.
Our team can help you set up a new membership for your new home if desired.
No.
Memberships are not transferable between homeowners.
The new homeowner can choose to enroll in their own membership after taking possession of the property.
No.
Memberships are designed to be simple and flexible.
They remain active until cancelled.
Simply contact our office and we will assist you.
There are no cancellation fees.
Your technician, comfort advisor, or customer service representative can help enroll you.
Enrollment can also be completed through our office.
We're happy to help.
Total Plumbing & Heating Ltd.
Phone: 780-349-4005
Whether you have questions about your membership, equipment coverage, maintenance scheduling, or billing, our team is here to assist.